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VIEW TV – TERMS AND CONDITIONS OF SERVICE

Effective Date: 5 November 2026
Website: https://viewtvx.com
Service Provider: [Insert full registered legal company name] trading as View TV (“View TV”, “we”, “us” or “our”).

1. Introduction and Acceptance

These Terms and Conditions (“Terms”) govern the provision and use of services, software, technology platforms, infrastructure, consultancy and related services supplied by View TV.

View TV provides professional broadcast, streaming television, Connected TV (CTV), digital video distribution, content delivery, advertising technology and cloud-based software services to businesses, broadcasters, content owners, television networks, platform operators, advertising agencies, distributors and other commercial customers (“Customer”).

By accessing, purchasing, subscribing to or using any View TV service, the Customer agrees to be bound by these Terms.

Where a separate proposal, quotation, subscription agreement, Statement of Work (SOW), Service Order or other written agreement has been agreed between View TV and the Customer, that document shall form part of the contractual agreement. In the event of a conflict, the specific written agreement shall take precedence over these Terms to the extent of the conflict.

These Terms apply to all services supplied by View TV unless otherwise agreed in writing.

2. Services Provided

View TV provides a range of technology, SaaS, cloud infrastructure, broadcast and professional services, including but not limited to:

2.1 Content Delivery Network (CDN) Services

• Cloud-based video and media content delivery.
• HLS, SRT and other supported streaming protocols.
• Video distribution and delivery infrastructure.
• Content caching, routing and distribution.
• Global CDN delivery and associated bandwidth.
• Network monitoring, reporting and performance analytics.
• Dedicated or managed content delivery infrastructure.

2.2 Server-Side Ad Insertion (SSAI) and Advertising Technology

• Server-Side Ad Insertion (SSAI) services.
• Video advertising insertion and management.
• VAST and other supported advertising integrations.
• Advertising decisioning and ad server integrations.
• Dynamic advertising insertion and audience targeting.
• Advertising analytics, reporting and measurement.
• AVOD, FAST and CTV advertising technology.
• Advertising inventory management and monetisation services.

2.3 TV Playout and Broadcast Services

• Managed cloud-based television playout.
• Linear television channel management.
• Live television and event streaming.
• Electronic Programme Guide (EPG) services.
• Content scheduling and media management.
• Video transcoding and encoding.
• Broadcast monitoring and signal management.
• Channel distribution and transmission services.
• DVR and catch-up television functionality where supported.

2.4 SaaS and Cloud Platform Services

• Access to View TV software and technology platforms.
• Cloud-based content management and distribution systems.
• Reporting dashboards and analytics.
• Video advertising management systems.
• Content monetisation platforms.
• Platform integrations and associated technical services.

2.5 Consultancy and Professional Services

• Television and streaming consultancy.
• Broadcast and distribution strategy.
• CTV and FAST channel development.
• Advertising and content monetisation consultancy.
• Technical implementation and integration.
• Platform architecture and infrastructure consultancy.
• Commercial strategy and business development services.

The specific services, features, deliverables, service levels and pricing applicable to each Customer shall be determined by the relevant quotation, proposal, subscription or Service Order.

View TV reserves the right to update, improve, modify or replace its services and underlying technology, provided that such changes do not materially reduce any specifically agreed contractual service obligations.

3. Account Registration and Customer Responsibilities

The Customer is responsible for ensuring that all information supplied to View TV is accurate, complete and up to date.

The Customer shall:

• Maintain the confidentiality and security of its account credentials.
• Ensure that only authorised individuals access the services.
• Provide all necessary content, metadata, feeds, technical information and integrations required for service delivery.
• Ensure that it has the appropriate rights, licences and permissions to distribute all content supplied to View TV.
• Comply with applicable laws and regulations.
• Ensure that its use of View TV services does not infringe third-party rights.
• Notify View TV promptly of any suspected security breach or unauthorised access.

The Customer shall not misuse the services, interfere with the infrastructure, attempt to gain unauthorised access, distribute malicious software or use View TV systems for unlawful purposes.

The Customer is responsible for its own internet connectivity, hardware, software, integrations and third-party services unless expressly included within an agreed Service Order.

4. Subscription Fees and Pricing

View TV services may be provided on a subscription, usage-based, fixed-fee, project-based or other commercially agreed pricing structure.

Pricing may be based on:

• Monthly or annual SaaS subscriptions.
• CDN bandwidth consumption and data transfer.
• Streaming hours, audience usage or concurrent connections.
• SSAI requests, advertising impressions or other agreed usage metrics.
• Channel numbers and playout requirements.
• Storage, processing and transcoding requirements.
• Integration, implementation and onboarding fees.
• Consultancy and professional service hours.
• Bespoke development and additional technical requirements.

All applicable fees will be communicated through a quotation, proposal, pricing schedule, Service Order or other written commercial agreement.

Unless expressly stated otherwise, prices are exclusive of applicable sales taxes, VAT, duties or other governmental charges.

View TV reserves the right to introduce additional charges where the Customer exceeds agreed usage allowances, requires additional infrastructure or requests services outside the agreed scope.

Any changes to recurring subscription pricing shall be communicated to the Customer in advance.

5. Payment Terms and Invoicing

5.1 Standard Payment Terms

Unless otherwise agreed in writing, all invoices issued by View TV are payable within twenty-eight (28) calendar days from the invoice date.

Payment shall be made in full, without deduction, withholding, counterclaim or set-off, except where required by applicable law.

5.2 Invoicing

View TV may invoice Customers on a monthly, quarterly, annual, milestone or other agreed basis depending on the services supplied.

Recurring SaaS subscriptions and infrastructure services may be invoiced in advance. Usage-based services may be invoiced in arrears based on recorded consumption during the relevant billing period.

Consultancy and professional services may be invoiced in advance, on completion of agreed milestones or periodically throughout the engagement.

5.3 Late Payments

Where an invoice remains unpaid after its due date, View TV reserves the right to:

• Charge interest on overdue amounts at 1.5% per month or the maximum rate permitted by applicable law, whichever is lower.
• Recover reasonable costs associated with collecting overdue payments, where permitted by law.
• Suspend or restrict access to services in accordance with Section 6.
• Require advance payment or revised payment arrangements for future services.
• Terminate services where payment default remains unresolved.

5.4 Disputed Invoices

If the Customer disputes an invoice, it must notify View TV in writing within ten (10) calendar days of the invoice date, providing reasonable details of the dispute.

The Customer must pay all undisputed amounts within the original payment period.

Both parties shall make reasonable efforts to resolve disputed amounts promptly.

5.5 No Automatic Withholding

The Customer may not withhold payment of undisputed invoices because of service complaints, third-party disputes, advertising performance, audience figures, revenue expectations or other commercial disagreements.

5.6 Payment Currency

Unless otherwise agreed, all fees shall be invoiced and payable in United States Dollars (USD).

6. Suspension and Restriction of Services

View TV reserves the right to suspend, restrict or discontinue access to some or all services where:

• The Customer has failed to pay an invoice within the agreed payment period.
• The Customer breaches these Terms or an applicable Service Order.
• The Customer uses the services unlawfully or in a manner that presents a security risk.
• The Customer’s activities threaten the stability, integrity or security of View TV infrastructure.
• Suspension is required by law, regulation or a third-party infrastructure provider.
• Continued service provision presents a material operational or financial risk to View TV.

Where reasonably practicable, View TV will provide written notice and an opportunity to remedy the issue before suspension.

However, View TV may suspend services immediately where necessary to protect its systems, customers, infrastructure or legal interests.

Suspension resulting from Customer payment default or breach shall not remove the Customer’s obligation to pay outstanding fees, subscription charges or other amounts due under the agreement.

View TV shall use reasonable efforts to restore services following resolution of the relevant issue.

7. Service Availability and Service Levels

View TV shall use commercially reasonable efforts to provide reliable, secure and continuous access to its services.

Unless expressly agreed in a separate Service Level Agreement (SLA), View TV does not guarantee uninterrupted, error-free or continuous availability.

The Customer acknowledges that cloud-based services, streaming infrastructure and telecommunications networks may be affected by circumstances outside View TV’s reasonable control, including:

• Internet and telecommunications network failures.
• CDN and cloud infrastructure interruptions.
• Third-party hosting or infrastructure outages.
• Power failures.
• Hardware and software failures.
• Cybersecurity incidents.
• Maintenance and upgrades.
• Issues with Customer-supplied feeds, content or integrations.

View TV may carry out scheduled maintenance, upgrades and infrastructure improvements as reasonably required.

Where practicable, advance notice will be provided for planned maintenance that may materially affect service availability.

Any uptime guarantees, service credits, response times or specific technical service commitments must be expressly documented in a separate SLA or Service Order.

8. CDN Services and Bandwidth Usage

Where View TV provides CDN or content delivery services, the Customer acknowledges that service costs may vary according to bandwidth consumption, traffic volumes, geographic distribution, concurrent connections and other infrastructure requirements.

The Customer agrees:

• To use the CDN services in accordance with the agreed technical specifications.
• Not to exceed agreed bandwidth or usage allowances without authorisation.
• To provide valid and authorised content feeds.
• To ensure that content delivered through the CDN does not violate applicable laws or third-party rights.
• To notify View TV of unusual traffic patterns or suspected misuse.

View TV shall not be responsible for interruptions caused by third-party networks, upstream providers, internet service providers or infrastructure outside its reasonable control.

Additional bandwidth, storage, processing or delivery requirements may be charged separately in accordance with the agreed pricing schedule.

9. SSAI and Advertising Services

Where View TV provides SSAI, video advertising insertion, ad server or advertising monetisation services, the Customer acknowledges that advertising delivery and performance may depend on third-party advertising systems, demand sources, advertisers, measurement providers and other external integrations.

View TV does not guarantee:

• A particular volume of advertising impressions.
• Advertising fill rates.
• CPM, RPM or advertising revenue.
• Audience engagement or viewing hours.
• Advertiser demand or campaign availability.
• The commercial performance of any advertising inventory.

Unless expressly agreed in writing, View TV is not responsible for the commercial decisions, payment obligations or performance of third-party advertisers, advertising exchanges, demand-side platforms or supply-side platforms.

The Customer is responsible for ensuring that its content, advertising inventory and distribution arrangements comply with applicable advertising regulations and content policies.

Where View TV operates advertising insertion or monetisation infrastructure, the Customer agrees to provide accurate content information, ad markers, metadata and other technical requirements necessary to deliver the service.

Any agreed advertising revenue shares, minimum RPM commitments, revenue guarantees or payment arrangements must be expressly documented in a separate commercial agreement.

10. TV Playout and Broadcast Services

Where View TV provides managed playout or broadcast services, the Customer is responsible for providing suitable, authorised and technically compliant content and associated materials.

The Customer shall ensure that:

• All content is properly licensed and cleared for distribution.
• Content files meet the agreed technical specifications.
• Scheduling information and programme metadata are accurate.
• Required advertising markers and insertion points are supplied where applicable.
• All broadcast and distribution rights are in place.
• Any required regulatory approvals are obtained.

View TV shall use reasonable efforts to provide playout services in accordance with the agreed technical specifications.

View TV shall not be responsible for failures arising from corrupt content files, incorrect scheduling information, Customer-supplied feeds, unauthorised content or third-party distribution systems outside its reasonable control.

The Customer remains responsible for the legal ownership and distribution rights of all content supplied to View TV.

11. Consultancy and Professional Services

Consultancy, technical implementation and professional services shall be supplied in accordance with the agreed proposal, scope of work or Service Order.

Unless expressly agreed otherwise:

• Consultancy is provided on a professional services basis.
• Recommendations and advice are based on the information available at the time.
• The Customer remains responsible for its own commercial and operational decisions.
• Additional work outside the agreed scope may be charged separately.
• Project timelines are estimates unless expressly agreed as binding milestones.
• Third-party costs, licences and infrastructure charges are excluded unless specified.

View TV does not guarantee any particular commercial, financial, audience or advertising outcome arising from consultancy services.

12. Intellectual Property Rights

All intellectual property rights in View TV’s proprietary software, platforms, technology, systems, infrastructure, documentation, designs, source code, algorithms, processes, trademarks and related materials shall remain the exclusive property of View TV or its relevant licensors.

Nothing in these Terms transfers ownership of View TV intellectual property to the Customer.

Subject to payment of all applicable fees, View TV grants the Customer a limited, non-exclusive, non-transferable and revocable right to access and use the relevant services during the agreed subscription or service period.

The Customer shall not:

• Copy, reproduce or distribute View TV proprietary software except as expressly authorised.
• Reverse engineer, decompile or attempt to extract source code.
• Resell or sublicense services without written permission.
• Remove copyright, trademark or proprietary notices.
• Use View TV technology to develop a competing product through unauthorised access or exploitation.

All Customer-supplied content, trademarks, programming, media libraries and associated intellectual property shall remain the property of the Customer or its respective rights holders.

The Customer grants View TV a limited licence to host, process, encode, transmit, distribute and otherwise use such materials solely as necessary to provide the contracted services.

13. Customer Content and Distribution Rights

The Customer warrants that it owns, controls or has obtained all necessary rights, permissions, licences and consents required for View TV to process, store, encode, transmit, distribute and monetise any content supplied by the Customer.

The Customer shall be solely responsible for any copyright, music licensing, performance rights, broadcast rights, talent releases, advertising clearances and other permissions relating to its content.

View TV does not acquire ownership of Customer content by providing hosting, distribution, playout, advertising insertion or other technology services.

View TV reserves the right to remove or restrict content where it reasonably believes that the content infringes third-party rights, violates applicable law or creates a material legal or operational risk.

14. Data Protection and Security

Both parties shall comply with applicable data protection and privacy legislation relevant to their respective obligations.

Where View TV processes personal data on behalf of the Customer, the parties shall enter into an appropriate Data Processing Agreement (DPA) where required by applicable law.

The Customer is responsible for ensuring that it has the necessary legal basis, notices, consents and permissions to collect and provide personal data for processing through View TV services.

View TV shall implement reasonable technical and organisational measures designed to protect Customer data against unauthorised access, loss, misuse or disclosure.

View TV may use third-party hosting, cloud infrastructure, CDN providers and other technology partners to deliver its services, subject to applicable contractual and legal requirements.

15. Confidentiality

Each party agrees to maintain the confidentiality of commercially sensitive, proprietary or confidential information received from the other party.

Confidential information may include:

• Commercial proposals and pricing.
• Customer lists and business relationships.
• Technical documentation and infrastructure details.
• Software, source code and platform architecture.
• Financial and operational information.
• Business strategies and development plans.

Neither party shall disclose confidential information to third parties without prior written consent, except where disclosure is required by law or to professional advisers and service providers who are subject to appropriate confidentiality obligations.

These obligations shall continue for three (3) years following termination of the relevant agreement, except for trade secrets, which shall remain protected for as long as they qualify as trade secrets under applicable law.

16. Third-Party Services and Infrastructure

View TV may use third-party technology providers, cloud hosting services, CDN providers, software platforms, telecommunications networks and other external suppliers to deliver its services.

The Customer acknowledges that certain aspects of the services may depend on the availability and performance of these third parties.

View TV shall not be responsible for failures caused by third-party services outside its reasonable control, except to the extent that such responsibility cannot be excluded under applicable law or arises from View TV’s own breach of an express contractual obligation.

Where third-party licences, services or infrastructure are required, associated costs may be passed on to the Customer as specified in the applicable quotation or Service Order.

17. Warranties and Disclaimer

View TV warrants that it shall provide its services using reasonable care and skill and in accordance with any expressly agreed contractual specifications.

Except as expressly stated in these Terms or a separate written agreement, all services, platforms and technology are provided without additional warranties, whether express, implied or statutory, to the maximum extent permitted by applicable law.

View TV does not warrant that:

• Services will be completely uninterrupted or error-free.
• All software or infrastructure will be compatible with every third-party system.
• Services will meet every Customer-specific operational requirement unless expressly agreed.
• Advertising, viewing or monetisation targets will be achieved.
• Any particular commercial outcome will result from the use of the services.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, View TV shall not be liable for:

• Loss of profits, revenue or anticipated savings.
• Loss of business opportunities.
• Loss of anticipated advertising revenue.
• Loss of goodwill or reputation.
• Loss of expected audience or viewing figures.
• Indirect, incidental, special or consequential damages.
• Business interruption arising from circumstances outside View TV’s reasonable control.
• Loss or corruption of data, except to the extent caused by View TV’s breach of an applicable obligation.

Subject to the exclusions below, View TV’s total aggregate liability arising out of or in connection with a particular Service Order shall not exceed the total fees paid or payable by the Customer to View TV under that Service Order during the twelve (12) months immediately preceding the event giving rise to the claim.

Where the relevant service has been provided for less than twelve months, the cap shall be based on the fees paid or payable for the period of service.

Nothing in these Terms shall limit or exclude liability for:

• Death or personal injury caused by negligence where such liability cannot legally be excluded.
• Fraud or fraudulent misrepresentation.
• Wilful misconduct where liability cannot legally be limited.
• Any other liability that cannot legally be excluded or limited.

The limitations in this section apply regardless of the legal basis of the claim, including contract, negligence, tort or otherwise.

19. Indemnification

The Customer agrees to indemnify, defend and hold harmless View TV, its directors, officers, employees and contractors against third-party claims, losses, liabilities, damages and reasonable legal expenses arising from:

• The Customer’s infringement of intellectual property rights.
• Unauthorised distribution or use of Customer content.
• The Customer’s breach of applicable laws or regulations.
• The Customer’s misuse of View TV services.
• The Customer’s breach of these Terms.
• Claims arising from materials, advertising or content supplied by the Customer.

View TV shall notify the Customer of relevant claims and provide reasonable cooperation, at the Customer’s expense, in the defence of such claims.

View TV shall not settle a claim in a manner that imposes liability or obligations on the Customer without the Customer’s prior written consent, not to be unreasonably withheld.

20. Term and Termination

These Terms shall apply from the date the Customer first purchases, subscribes to or uses the relevant View TV services.

The duration of individual subscriptions and projects shall be determined by the applicable Service Order or agreement.

Unless otherwise agreed, recurring subscriptions shall continue on a rolling monthly basis following any initial agreed subscription period.

Either party may terminate a service agreement by providing thirty (30) days’ written notice, subject to any minimum subscription period or contractual commitment.

Either party may terminate the agreement immediately by written notice if the other party:

• Commits a material breach and fails to remedy it within thirty (30) days of written notice.
• Becomes insolvent or enters liquidation, administration or a similar insolvency process, subject to applicable law.
• Ceases to carry on business.

View TV may terminate or suspend services immediately where the Customer engages in unlawful activity, creates a material security threat or repeatedly fails to meet payment obligations.

21. Consequences of Termination

Upon termination:

• The Customer shall pay all outstanding invoices and accrued charges.
• Any applicable contractual minimum commitments shall remain payable.
• Access to the relevant services may be discontinued.
• The Customer shall cease using View TV proprietary software and systems.
• Each party shall return or securely destroy confidential information where reasonably requested, subject to applicable legal retention requirements.

Where technically and commercially practicable, View TV shall provide reasonable assistance to facilitate the export or transfer of Customer data and content, subject to payment of any agreed migration or professional services charges.

View TV shall not be responsible for maintaining Customer content indefinitely following termination.

Sections relating to payment, intellectual property, confidentiality, indemnification, limitation of liability and any other provisions intended to survive termination shall remain in force.

22. Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control.

Such events may include:

• Natural disasters.
• Fire, flood or extreme weather.
• War, terrorism or civil unrest.
• Government restrictions or regulatory action.
• Pandemics and public health emergencies.
• Power or telecommunications failures.
• Internet infrastructure failures.
• Cyberattacks and widespread security incidents.
• Failures of critical third-party infrastructure providers.
• Industrial disputes or other events outside reasonable control.

The affected party shall use reasonable efforts to mitigate the impact of the event and resume performance as soon as reasonably practicable.

If a force majeure event continues for more than sixty (60) consecutive days and materially prevents the provision of the relevant services, either party may terminate the affected Service Order by written notice.

23. Changes to Services and Terms

View TV may update these Terms from time to time to reflect changes in its services, technology, business operations or legal requirements.

The latest version shall be published on the View TV website.

Where changes materially affect an existing Customer’s contractual rights or obligations, View TV shall provide reasonable notice.

Changes shall not retrospectively alter fees or obligations already accrued under an existing agreement.

Where a separately signed agreement contains different provisions, that agreement shall prevail to the extent of any inconsistency.

24. Publicity and Marketing

Neither party shall use the other party’s name, trademarks, logos or branding in public announcements, marketing materials or press releases without prior written consent.

View TV may identify a Customer as a client or technology partner in its portfolio or marketing materials only where the Customer has provided permission or where such use has otherwise been expressly agreed.

25. Assignment and Subcontracting

The Customer may not assign, transfer or sublicense its rights or obligations under these Terms without the prior written consent of View TV.

View TV may subcontract elements of its services to qualified third-party suppliers and technology providers where necessary to deliver its services.

View TV shall remain responsible for its contractual obligations notwithstanding the use of subcontractors, subject to the limitations and exclusions set out in these Terms.

26. Notices

Formal notices under these Terms shall be provided in writing by email or other agreed written communication to the relevant contact details specified in the Customer’s account or Service Order.

Notices to View TV should be sent using the official contact details published at:

View TV | CTV & Streaming Video Content Monetization Ecosystem

A notice shall be deemed received when delivery is confirmed or acknowledged, provided that no automated delivery failure notification has been received.

27. Governing Law and Jurisdiction

These Terms and any dispute arising out of or in connection with them shall be governed by the laws of [INSERT GOVERNING STATE OR COUNTRY], without regard to its conflict of law principles.

The parties agree that the courts located in [INSERT AGREED JURISDICTION] shall have exclusive jurisdiction over disputes arising under these Terms, subject to any mandatory legal rights that cannot be excluded.

The parties shall endeavour to resolve commercial disputes through good-faith discussions before commencing formal legal proceedings.

28. General Provisions

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

Failure by View TV to enforce any provision shall not constitute a waiver of its rights.

These Terms, together with any applicable Service Orders, proposals, subscription agreements, SLAs and DPAs, constitute the contractual understanding between the parties in relation to the relevant services.

No amendment to a specific commercial agreement shall be effective unless agreed in writing by authorised representatives of both parties.

Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between the parties.

29. Contact Information

For questions regarding these Terms, subscriptions, service agreements, billing, technical services or commercial arrangements, please contact View TV through its official website:

Website: https://viewtvx.com

Company: View TV
Commercial and Service Enquiries: sales.team@viewtv.cloud

Registered Legal Entity: [Insert full registered company name]
Registered Address: [Insert registered company address]

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© 2026 View TV. All Rights Reserved.